For getting the right support, choose your channel.

In addition to scheduled visits for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your account to upgrading your laptop, IT Solver has you covered.

Hands typing on MacBook Air 2019

Get in Touch with Our Support Team

New Customers

Become a paying customer and enjoy exclusive benefits, including immediate phone support. Choose from our flexible support plans: monthly, yearly, or one-time. Sign up now!

Existing Customers

For issues requiring a response in less than 15 minutes, start a chat (bottom right corner of any itsolver.netpage) or call our support hotline at 07 3123 6000 then choose menu option 1 (available exclusively for paying customers).

For less urgent inquiries, email us at [email protected] and we'll aim to respond within 4 hours.

Operating Hours

  • Mon - Fri:
  • 9am - 5pm
  • Sat - Sun:
  • Closed

For urgent inquiries outside business hours, priority customers can directly contact their technician's mobile. Our support mailbox at [email protected] is monitored daily from 6am to 10pm, and we'll respond as soon as possible.

Become a Paying Customer

Where we operate

IT Solver is based in the Redlands, serving businesses locally and around the world.

Work smarter with IT Solver

Join now